It is essential to be inclusive in online communication strategies to connect with all students. The challenges in the online environment are many. Professors do not necessarily see their students, so they are limited in their ability to communicate and make connections. To that end, it is important for professors to make every effort to reach all students, particularly students of all ages. The focus of this paper is to explore the backgrounds and technology used by the different generations, preferences for communications, and strategies to engage learners.