Genejane Adarlo, Sabrina Kate Paner-Montiel, Ma. Lourdes Oliveros, Eduardo Victor Valdez, Mark Anthony Abenir

Journal of Systemics, Cybernetics and Informatics, 23(2), 56-64 (2025); https://doi.org/10.54808/JSCI.23.02.56

Ateneo de Manila University, Quezon City, PhilippinesAteneo de Manila University, Quezon City, PhilippinesAteneo de Manila University, Quezon City, PhilippinesAteneo de Manila University, Quezon City, PhilippinesAteneo de Manila University, Quezon City, Philippines

Cite this paper as:
Adarlo, G., Paner-Montiel, S. K., Oliveros, M. L., Valdez, E. V., Abenir, M. A. (2025). From Transactions to Transformation: Rethinking Business Management Education Through Service-Learning. Journal of Systemics, Cybernetics and Informatics, 23(2), 56-64. https://doi.org/10.54808/JSCI.23.02.56

This study examined the effectiveness of service-learning as a pedagogical approach in a course offered to business management students. Employing a quasi-experimental design, the research compared student outcomes between an experimental group that incorporated service-learning and a control group that underwent traditional teaching methods. These student outcomes included knowledge application, personal and professional skills, civic orientation and engagement, and self-awareness. The results revealed that students participating in service-learning significantly gained self-reflection skills, self-efficacy, and a sense of social responsibility compared to their peers undergoing traditional teaching approaches. However, no statistically significant differences were observed in the other areas. These results suggest that while service-learning offers unique advantages in specific areas, its broader impact may depend on the depth and duration of community immersion in service-learning. This study shows the transformative potential of service-learning in rethinking business management education, emphasizing its ability to bridge theory and practice while fostering socially responsible professionals.