Generative Artificial Intelligence ChatGPT in Education: Challenges and Opportunities

Bilquis Ferdousi

This paper studied the impact of ChatGPT, a generative artificial intelligence with natural language processing capabilities, on higher education. ChatGPT, which is able to make human-like responses, with its scalability, customizability, automated conversations, efficiency, cost-effectiveness, natural language processing, and language translation capability, can be an ideal tool for different functions, including the academic learning process. However, ChatGPT may allow students to cheat on their assignments in class quickly. Students can easily use this tool to find correct answers in their exams, complete assignment papers, etc. This raises several legal and ethical issues, such as copyright, plagiarism, and fairness in education. This seriously threatens academic integrity and can significantly reduce students' learning achievements. Therefore, it is essential to study the impact of ChatGPT on students' learning process. While the benefits of integrating ChatGPT into the learning environment have been proven, finding challenges and determining how ChatGPT can advance learning is essential. In this context, this paper studies 1) the possible benefits and challenges of ChatGPT on students' academic integrity in the classroom and 2) the strategies that can be adopted to address the challenges of ChatGPT created in the academic environment. Based on an extensive review of relevant literature, this study found that ChatGPT should not be prohibited but rather embraced in higher education with ethical and responsible use. Students, academics, and practitioners could benefit from this finding.

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