| |
| |
|
| |
| |
|
|
| |
| |
Adapting to Student Learning Styles: Using Cell Phone Technology in Undergraduate Science Instruction
Richard Pennington, Julia Paredes, Mai Yin Tsoi, Candace Timpte, Deborah Sauder, David Pursell
(pages: 1-5)
A Novel Control Algorithm for Integration of Active and Passive Vehicle Safety Systems in Frontal Collisions
Daniel Wallner, Arno Eichberger, Wolfgang Hirschberg
(pages: 6-11)
Investigation of a new low cost and low consumption single poly-silicon memory
Patrick Calenzo, Jean-René Raguet, Romain Laffont, Rachid Bouchakour, Philippe Boivin, Pascal Fornara, Stephan Niel
(pages: 12-16)
Linking Cognition to Cognitive Dissonance through Scientific Discrepant Events
Allen G. Rauch, Marjorie S. Schiering
(pages: 17-21)
Using Informatics to Create a New Triangular Array of e-Assessment Tools through an International Synergy between Education and Business
Gary R. Tucker, Tina Powers, Scott E. Hamm
(pages: 22-27)
Proposal of interference reduction routing for ad-hoc networks
Katsuhiro Naito, Kazuo Mori, Hideo Kobayashi
(pages: 28-33)
Scheduling real-time indivisible loads with special resource allocation requirements on cluster computing
Abeer Hamdy
(pages: 34-39)
Realistic Measurement of Student Attendance in LMS Using Biometrics
Elisardo González-Agulla, Jose L. Alba-Castro, Enrique Argones-Rúa, Luis Anido-Rifón
(pages: 40-42)
The Virtual Forest: Robotics And Simulation Technology As The Basis For New Approaches To The Biological And The Technical Production In The Forest
J. Rossmann, M. Schluse, Christian Schlette
(pages: 43-48)
New Evaluation Techniques of Hyperspectral Data
Veronika Kozma-Bognár, József Berke
(pages: 49-53)
Diversity Measures and Coarse-graining in Data Analysis with an Application Involving Plant Species on the Gal´apagos Islands
Radu Cornel Guiasu, Silviu Guiasu
(pages: 54-64)
Organizational Institutions and Their Responsible Behavioral-Cultural Gene Codes and A Measurement for Organizational Efficiency
Jason Jixuan
(pages: 65-70)
On the expanded information contents for the YUBITSUKIYI system and the Dementia situation taking account of Fuzzy concept of Markov’s information source
Masahiro Aruga, Kiyotaka Takagi, Shuichi Kato
(pages: 71-76)
Academic Globalization: Universality of Cross-Cultural And Cross-Disciplinary LMR Perspectives
Marta Szabo White
(pages: 77-82)
|
|
|
|
| |
| |
| |
|
|
|
ABSTRACT |
|
ITIL Based Service Level Management if SLAs Cover Security
Tomas Feglar
Current level of information technology creates new perspectives for more IT service oriented market. Quality of these services requires slightly different approach then was applied for products including software. No IT services are delivered and supported in risk free environment. Risks would be considered consistently with IT services quality gaps from Service Level Management (SLM) perspective. SLM is one of ITIL modules that are widely used within the IT service industry. We identified some weaknesses in how SLM is developed in ITIL environment if service level agreement (SLA) has cover Security.
We argue that in such cases Architecture modeling and risk assessment approach let us effectively control analytical effort that relates to risks identification and understanding. Risk driven countermeasures designed in a next step (Risk treatment) have significant impact to the SLM especially from responsibility perspective.
To demonstrate SLM’s importance in real practice we analyze SLA synthesize process in CCI (Cyber Critical Infrastructure) environment.
Full Text
|
|
|
|
|
|
