Journal of
Systemics, Cybernetics and Informatics

ISSN: 1690-4524 (Online)

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Editorial Advisory Board's Chair
William Lesso

Nagib C. Callaos

Sponsored by
The International Institute of
Informatics and Systemics

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Web X-Ray: Developing and Adopting Web Best Practices in Enterprises
Reinaldo Ferreira
(pages: 1-6)

The Use of MARIE CPU Simulator in Computer Architecture Course: A Case Study of Student's Perception of Learning and Performance
Jorge Fernando Maxnuck Soares, Luís Tadeu M. Raunheitte, Takato Kurihara
(pages: 7-13)

A Paradigm for Systems Thinking as a Real-Time Approach for Human Adaptation in the 21st Century
Melissa J. Mills
(pages: 14-21)

Exploring the Synergies between Teaching and Consulting: The Baldrige National Quality Award Experience
Ramachandran Natarajan
(pages: 22-25)

Now What? Think Fast: Using Healthcare Clinics as Universal Language to Maximize Learning for International Students in a Graduate Classroom
Sanda Katila
(pages: 26-37)

Quality Management in Education: A Comparative Case Study in Swedish Municipalities
Per-Olof Hansson, Elin Wihlborg
(pages: 38-42)

Introducing Problem-Solving Method in the Business School of a Brazilian University
Lilian A. P. Miguel, Adilson Caldeira
(pages: 43-48)

Academic Formation and Formative Research Integration Management for the Culmination of Studies Process in Higher Education
Lorna Cruz Rizo, Eneida Catalina Matos Hernández
(pages: 49-55)

Understanding the Process and Success Factors to Increase Synergies between Research and Teaching
Deborah Ballou, Brian Huguenard, Brian Nagy, Curtis Armstrong, Tor Guimaraes
(pages: 56-59)

Getting Smart: Need to Focus on Creating an Enabling Environment Structured Around the Objective of Realizing the True Potential of Our Next Generations
Hassan Sattar, Sadaf Nazir
(pages: 60-65)

How to Efficiently Conduct an IT Audit – In the Perspective of Research, Consulting and Teaching
Gabriel Felley, Rolf Dornberger
(pages: 66-70)

Breaking the Boundaries: Academic Applications of Multidisciplinary Research in Computer Science and Dentistry
Patricia Witt, José Ignacio Peláez, Gustavo Vaccaro
(pages: 71-75)





Computing and Network Systems Administration, Operations Research, and System Dynamics Modeling: A Proposed Research Framework

Michael W. Totaro

Information and computing infrastructures (ICT) involve levels of complexity that are highly dynamic in nature. This is due in no small measure to the proliferation of technologies, such as: cloud computing and distributed systems architectures, data mining and multidimensional analysis, and large scale enterprise systems, to name a few. Effective computing and network systems administration is integral to the stability and scalability of these complex software, hardware and communication systems. Systems administration involves the design, analysis, and continuous improvement of the performance or operation of information and computing systems. Additionally, social and administrative responsibilities have become nearly as integral for the systems administrator as are the technical demands that have been imposed for decades. The areas of operations research (OR) and system dynamics (SD) modeling offer system administrators a rich array of analytical and optimization tools that have been developed from diverse disciplines, which include: industrial, scientific, engineering, economic and financial, to name a few. This paper proposes a research framework by which OR and SD modeling techniques may prove useful to computing and network systems administration, which include: linear programming, network analysis, integer programming, nonlinear optimization, Markov processes, queueing modeling, simulation, decision analysis, heuristic techniques, and system dynamics modeling.

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